Flex helps mortgage servicers turn monthly mortgage payments into a better borrower experience.
Our flexible payment solution lets borrowers split their mortgage payment into two smaller payments aligned with their pay schedule, reducing timing stress while ensuring servicers receive the full payment on time, every month.
At no cost to the servicer and with no added operational lift, Flex manages the payment split and owns customer support for Flex transactions. The result: stronger borrower satisfaction, deeper loyalty, and a recurring touchpoint that helps servicers win and retain mandates.
Borrowers love Flex, with 80% CSAT, a 4.8-star App Store rating, and 92% reporting improved long-term financial health.